Shipping, Returns, and Terms
Terms of Service
Last Updated: 1/22/2024
Welcome to Bottle Beacon. By accessing our website, www.thebottlebeacon.com or www.bottle-beacon.com, you agree to these Terms of Service. Please read them carefully.
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Use of Website: This website is provided for your personal and non-commercial use. You agree not to use this site for any unlawful purpose.
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Intellectual Property: All content on this website, including text, graphics, logos, and images, is the property of Bottle Beacon or its content suppliers and protected by international copyright and intellectual property laws.
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Account Responsibility: If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.
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Product Descriptions: Bottle Beacon attempts to be as accurate as possible in product descriptions; however, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
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Pricing: All prices are subject to change without notice.
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Refund Policy: Please refer to our separate Refund Policy.
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Limitation of Liability: Bottle Beacon will not be liable for any direct, indirect, incidental, punitive, or consequential damages resulting from your use or inability to use this website or the performance of the products purchased through the website.
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Privacy Policy: Your submission of personal information through the website is governed by our Privacy Policy.
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Governing Law: These terms and conditions are governed by and construed in accordance with the laws of Pennsylvania.
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Changes to Terms of Service: We reserve the right to update or modify these terms at any time without prior notice. Your use of Bottle Beacon following any such change constitutes your agreement to follow and be bound by the terms as changed.
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Contact Information: Questions about the Terms of Service should be sent to us at info@thebottlebeacon.com.
Shipping Policy
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Shipping Costs and Delivery Times: Shipping costs and delivery times will vary based on the destination and size of your order. You will receive an estimated delivery time and a calculation of the shipping cost at checkout.
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Order Processing: Orders at Bottle Beacon are typically processed within 1-5 business days. Please note that this processing time is separate from, and in addition to, the shipping times.
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Carrier Issues: Bottle Beacon is not responsible for delays, lost or damaged shipments, or orders sent to incorrect or invalid addresses or correct addresses. Customers are responsible for providing accurate shipping details when placing an order.
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Customs, Duties, and Taxes: All customers are responsible for any customs, duties, or taxes applied to their orders. Bottle Beacon has no control over these charges and cannot predict their amount.
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Shipping Restrictions: Bottle Beacon reserves the right to refuse shipping to certain locations due to logistical challenges or political instability.
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Order Cancellation: Once an order has been processed and shipped, we are unable to modify or cancel it.
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Contact Us: If you have any questions or concerns about your order, please contact our customer service team.
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We appreciate your understanding and adherence to these terms, thank you!
Return & Exchange Policy
At Bottle Beacon, we strive to provide our customers with the highest quality products. However, please be aware that all sales made through our website are final. We do not accept returns or exchanges for any items purchased, except in cases where the product is proven to be defective or damaged upon arrival.
If you receive a defective or damaged item, please contact our customer service team within 3 days of receiving your order. Provide clear evidence of the defect or damage, such as photographs, and we will assist you in resolving the issue.
Please note that this policy does not affect your statutory rights.
Thank you for shopping with us.